Terms & Conditions
Please read these Terms & Conditions carefully before registering or using any service on bee989. By accessing this platform, you agree to be bound by all provisions set out below.
At a Glance
Key Points of the bee989 Terms & Conditions
The following summary cards highlight the most important aspects of your agreement with bee989. This summary does not replace the full legal text — please read each section below in its entirety.
18+ Age Requirement
bee989 is strictly for adults aged 18 and above. All accounts are subject to age verification. Any account confirmed to belong to a person under the age of 18 will be closed immediately and the balance will be forfeited pending investigation.
One Account Per Player
Each player is permitted to hold exactly one bee989 account. Duplicate accounts are strictly prohibited and will result in the suspension of all associated accounts. If you believe a duplicate has been created in error, contact support immediately.
BDT Transactions Only
All deposits, withdrawals, bonuses, and wagering on bee989 are denominated in Bangladeshi Taka (BDT). Supported payment methods include bKash, Nagad, Rocket, Upay, and selected bank cards. No currency conversion fees are applied by bee989.
Bonus Wagering Requirements
All bonuses and promotional credits issued by bee989 are subject to wagering requirements before any associated winnings may be withdrawn. The applicable wagering multiplier and eligible games are specified in each individual promotion's terms at the time the bonus is offered.
Fair Play Obligation
Players must engage with bee989 games and sportsbook markets honestly and in good faith. Any use of automated software, exploit of software bugs, collusion, match-fixing activity, or other fraudulent behaviour is strictly prohibited and will result in permanent account closure.
Responsible Gaming Tools
bee989 provides deposit limits, session time reminders, cool-off periods, and self-exclusion options as standard account features. Players are encouraged to use these tools to manage their gaming activity. Support is available 24/7 via live chat.
Section 1
Acceptance of Terms
By accessing, registering on, or using any part of the bee989 platform — including the website at bee989.net, any associated mobile-optimised pages, and all games, betting markets, promotions, and support services offered therein — you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions in their entirety.
These Terms & Conditions constitute a legally binding agreement between you (the player) and bee989. If you do not agree with any provision of these Terms, you must not access or use the bee989 platform. Continued use of the platform after any amendment to these Terms constitutes your acceptance of the revised Terms.
These Terms & Conditions apply to all services provided by bee989, including but not limited to sports betting, live casino, slots, crash games, virtual sports, promotional offers, and customer support interactions. Additional terms may apply to specific products or promotions; where a conflict exists between these general Terms and any product-specific terms, the product-specific terms shall take precedence for that product only.
Important Notice: These Terms & Conditions are written in English and are intended for players located in Bangladesh. bee989 is an entertainment platform. Please ensure you understand all terms before depositing funds or placing wagers.
Section 2
Eligibility and Age Restriction
To register and use a bee989 account, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the platform:
- You must be at least 18 years of age. bee989 does not permit access to persons under the age of 18 under any circumstances.
- You must be a natural person (not a corporation, partnership, trust, or other legal entity) registering solely on your own behalf.
- You must not be a current employee, contractor, agent, director, or officer of bee989, nor a close family member of any such person.
- You must not already hold an existing bee989 account. Only one account per player is permitted.
- You must not be self-excluded from bee989 or have had a previous account closed for breach of these Terms.
- You must be registering from a jurisdiction where online gaming is not explicitly prohibited under local law applicable to you personally.
Age Verification: bee989 reserves the right to request documentary proof of age — including a valid National Identity Card (NID), passport, or birth certificate — at any time. Accounts where age verification cannot be completed will have withdrawal functionality suspended until verification is satisfied. Any account confirmed as belonging to a person under 18 years of age will be closed immediately, and any funds held will be handled in accordance with applicable regulations.
bee989 is committed to preventing underage gambling. If you are aware of a person under the age of 18 accessing or using the bee989 platform, please notify our support team immediately via live chat or by emailing [email protected].
Section 3
Account Registration and Verification
To access the full range of bee989 services, you must complete the account registration process by providing accurate, complete, and current information as requested in the registration form. You are solely responsible for the accuracy of all information provided, and any losses arising from inaccurate registration details are your own responsibility.
Registration Requirements
During registration, bee989 requires the following information at minimum:
- Full legal name as it appears on your government-issued identification document
- Date of birth (for age verification purposes)
- Valid mobile phone number registered with a Bangladesh network operator (Grameenphone, Robi, Banglalink, or Teletalk)
- Preferred payment method and associated account details
- A unique username and a secure password of your choosing
KYC (Know Your Customer) Process
bee989 applies a KYC verification process in compliance with industry standards for player identity verification and anti-money laundering (AML) protocols. KYC verification is required before any withdrawal request can be processed and may be required at any point during your use of the platform. Documents that may be requested include:
- National Identity Card (NID) — front and back
- Passport (bio-data page)
- A recent utility bill or bank statement for address verification (dated within 90 days)
- Proof of payment method ownership (e.g., screenshot of bKash or Nagad account under your name)
Account Security
You are responsible for maintaining the confidentiality of your bee989 account login credentials. You must not share your username, password, or two-factor authentication (2FA) codes with any other person. bee989 will never ask for your password via email, live chat, or phone. Any activity conducted through your account while logged in will be treated as authorised by you. If you suspect unauthorised access to your account, contact bee989 support immediately.
| Verification Level | Required Documents |
|---|---|
| Basic Access | Mobile number verification via OTP |
| Deposit Access | Verified mobile number + confirmed payment method |
| Withdrawal Access | Full KYC: NID or passport + payment method proof |
| High-Value Accounts | Enhanced due diligence: additional source-of-funds documentation |
Section 4
Deposits and Withdrawals
Deposits
bee989 accepts deposits exclusively from payment methods registered in the name of the account holder. Third-party deposits are strictly prohibited. All deposits are processed in Bangladeshi Taka (BDT) and credited to your bee989 account balance. bee989 does not charge deposit fees; however, your payment provider may apply their own transaction charges, for which bee989 bears no responsibility.
Minimum and maximum deposit amounts vary by payment method. Current limits are displayed within the cashier section of your bee989 account. bee989 reserves the right to modify deposit limits at any time with reasonable notice to affected players.
Withdrawals
Withdrawals may only be made to a payment method that matches the method used for the most recent deposit on the account. This is a security measure to prevent money laundering and to ensure funds return to their source. Withdrawal requests are subject to successful completion of KYC verification.
bee989 processes withdrawal requests within the following timeframes, subject to verification status:
- bKash and Nagad: Typically within 30 minutes of approval, 24 hours a day
- Rocket and Upay: Within 1–3 hours of approval during operational hours
- Bank transfer (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank): 1–3 business days
- Visa / Mastercard: 3–5 business days depending on the issuing bank
Anti-Money Laundering Policy
bee989 operates in compliance with internationally recognised anti-money laundering (AML) standards. The platform monitors all transactions for suspicious activity. bee989 reserves the right to hold, delay, or refuse any withdrawal request where AML checks have not been satisfied. Players are required to cooperate fully with any AML investigation, including providing documentation of the source of funds deposited.
Important: bee989 accounts must not be used as financial accounts for fund storage or transfers unrelated to gaming activity. Any pattern of deposits and withdrawals without corresponding gaming activity may trigger an AML review, and the account may be suspended pending investigation.
Section 5
Bonuses and Promotions
bee989 offers various bonuses, free bets, cashback offers, reload promotions, and seasonal promotional campaigns to eligible players. All bonuses are subject to the specific terms stated at the time each offer is made, as well as the general bonus rules set out in this section.
General Bonus Rules
- Bonuses are credited to a separate bonus balance and cannot be withdrawn directly. Only winnings generated from bonus wagering, once wagering requirements are met in full, may be transferred to the withdrawable balance.
- Each promotional offer specifies a wagering requirement (e.g., 20x the bonus amount). This means the bonus amount must be turned over the specified number of times in eligible games before any associated winnings become withdrawable.
- Not all games contribute equally to wagering requirements. Slots typically contribute 100%; live casino games may contribute at a lower rate. Specific contribution rates are stated in each promotion's terms.
- Bonuses have an expiry period. Any bonus balance and associated winnings not wagered within the stated expiry window will be forfeited automatically.
- bee989 reserves the right to withdraw any bonus offer at any time, alter the terms of ongoing promotions with reasonable notice, and refuse or cancel bonuses where misuse or abuse is identified.
- One bonus offer per household, IP address, device, and payment method unless explicitly stated otherwise in the promotion.
Bonus Abuse
Any player found to be exploiting bonus offers through coordinated wagering, arbitrage strategies, use of multiple accounts, or any other method designed to circumvent the intent of a promotional offer will have all associated bonuses cancelled, any winnings derived from such activity forfeited, and their account flagged for review. Repeat or deliberate abuse will result in permanent account closure.
Seasonal Promotions: bee989 runs special bonus campaigns during Eid, Pohela Boishakh, BPL season, IPL, and ICC T20 World Cup periods. Eligibility criteria and wagering requirements for seasonal promotions are published on the bee989 promotions page in advance of each campaign launch.
Section 6
Betting and Gaming Rules
By placing bets or participating in casino games on bee989, you acknowledge and accept the following rules that govern all wagering activity on the platform.
Sportsbook Rules
- All bets are accepted at the odds displayed at the time the bet is placed. bee989 does not guarantee odds and reserves the right to correct any pricing errors.
- Minimum and maximum stake limits apply per market and per event. These limits are displayed in the betslip and may vary by sport, competition, and market type.
- In-play bets are subject to real-time odds fluctuations. bee989 reserves the right to suspend in-play markets at any time without prior notice.
- Voided bets occur where an event is cancelled, postponed beyond the rescheduling window, or where a market is settled in error. Void bets are refunded to the player's account balance.
- Accumulator bets require all individual selections to be settled as winners for the accumulator to pay out. A voided selection within an accumulator reduces the accumulator by that leg; it does not void the entire bet.
- bee989's official bet settlement is final unless an error in settlement is identified and corrected within seven days of the original settlement.
Casino and Games Rules
- All casino games on bee989 use certified Random Number Generator (RNG) technology. The outcome of each game round is independent of all previous rounds.
- In the event of a disconnection during a casino game round, bee989's server-side game state record is the authoritative record of the round outcome. Incomplete rounds due to disconnection are resolved according to each game provider's stated disconnection policy.
- Minimum and maximum bet limits vary by game and table. Live dealer table limits are displayed before joining each table.
- Game malfunctions void all pays and plays for the affected round. bee989 will refund the bet stake to the player's account in the event of a confirmed game malfunction.
Cricket Betting Specific Rules
Given the significance of cricket betting to the bee989 Bangladesh player base, the following specific rules apply to cricket markets:
- For match result markets, a match must have a minimum number of overs completed (as specified per competition) for bets to stand. Matches abandoned before reaching the minimum overs threshold will have all bets voided.
- BPL, IPL, T20 World Cup, and international Bangladesh Tigers match markets are subject to the official results as declared by the relevant cricket board or tournament organiser. DLS-adjusted results are accepted as official.
- Player performance markets (top batsman, top bowler, most sixes) require the relevant player to participate in the match for bets to stand. If a named player does not bat or bowl in a completed match, the bet is voided.
Section 7
Prohibited Conduct
The following activities are strictly prohibited on the bee989 platform. Violation of any prohibition in this section may result in immediate account suspension, permanent closure, forfeiture of balance, and where appropriate, referral to relevant authorities.
- Fraud and Misrepresentation: Providing false identity information, impersonating another person, or using fraudulently obtained payment methods.
- Multiple Accounts: Registering or operating more than one bee989 account, whether under the same name or different names.
- Automated Software: Using bots, scripts, AI-assisted tools, or any automated means to interact with bee989 games, markets, or the platform in a way that provides an artificial advantage.
- Collusion: Coordinating with other players to gain an unfair advantage in poker, live dealer games, or any other multi-player game environment on bee989.
- Match Fixing and Insider Information: Placing bets based on insider knowledge of match outcomes, or participating in any activity related to match manipulation.
- Chargebacks: Initiating a chargeback, payment reversal, or dispute through your payment provider for funds that have been legitimately deposited and used on the platform.
- Money Laundering: Using the bee989 platform to launder funds, process payments on behalf of third parties, or conduct any transaction that disguises the origin of funds.
- System Exploitation: Intentionally exploiting software bugs, errors, or glitches to generate unauthorised winnings. Any winnings obtained through known system errors must be reported to bee989 immediately.
- Abusive Behaviour: Directing abusive, threatening, or harassing communication toward bee989 staff or other players via any channel.
Section 8
Account Suspension and Closure
bee989 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to the following circumstances:
- Breach of any provision of these Terms & Conditions
- Failure to complete KYC verification within the requested timeframe
- Confirmed or suspected fraudulent activity, money laundering, or match-fixing involvement
- Receipt of a valid law enforcement request relating to the account
- Player-initiated self-exclusion request
- Account inactivity exceeding 12 consecutive months
Player-Initiated Closure
You may close your bee989 account at any time by contacting the support team via live chat or email. Before closure, any remaining balance (subject to wagering requirement completion for bonus funds) will be returned to you via your verified payment method. Account closure requests are processed within 5 business days.
Inactive Accounts
An account is classified as inactive if no login, deposit, withdrawal, or wagering activity has occurred for a period of 12 consecutive months. bee989 will notify you by the contact details on file prior to applying any inactivity administrative fee. Any remaining balance after the deduction of applicable fees will be available for withdrawal upon account reactivation.
Section 9
Intellectual Property
All content on the bee989 platform — including but not limited to the bee989 brand name, logo, website design, graphics, text, software, game interfaces, odds data, promotional materials, and all other intellectual property — is owned by or licensed to bee989 and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bee989 platform solely for your personal entertainment purposes in accordance with these Terms. This licence does not permit you to:
- Copy, reproduce, modify, distribute, or publicly display any bee989 content without prior written consent
- Use any bee989 trademark, logo, or brand asset in any manner not expressly authorised
- Reverse engineer, decompile, or otherwise attempt to extract the source code of any bee989 software
- Frame, scrape, or mirror any portion of the bee989 website on another website or digital property
Any feedback, suggestions, or ideas you submit to bee989 regarding the platform may be used by bee989 without obligation to compensate you or to keep such submissions confidential.
Section 10
Limitation of Liability
To the fullest extent permitted by applicable law, bee989 excludes all liability for losses or damages of any kind arising from your use of the platform, including but not limited to:
- Financial losses resulting from gaming or betting activity on the platform
- Loss of data, profits, revenue, business, or goodwill
- Service interruptions, technical errors, or platform downtime
- Delays in deposit crediting or withdrawal processing caused by third-party payment providers
- Unauthorised access to your account resulting from your failure to safeguard login credentials
- Any reliance on information, statistics, or data displayed on the platform that proves to be inaccurate
The bee989 platform is provided on an "as is" and "as available" basis. bee989 makes no warranties, express or implied, regarding the platform's uninterrupted availability, error-free operation, or fitness for any particular purpose.
In no event shall bee989's aggregate liability to any player exceed the total net deposits made by that player in the 30 days immediately preceding the event giving rise to the claim.
Gambling Risk Notice: Participation in online gambling carries an inherent risk of financial loss. bee989 does not guarantee winnings. Past performance in games or betting markets is not indicative of future results. Please play responsibly and only wager amounts you are comfortable losing.
Section 11
Privacy and Data Protection
bee989 collects and processes personal data provided during registration, KYC verification, payment processing, and platform use in accordance with our Privacy Policy. By agreeing to these Terms, you also acknowledge and consent to the data practices described in the bee989 Privacy Policy.
Personal data collected by bee989 is used exclusively for the following purposes:
- Account creation, authentication, and security
- Identity verification and KYC compliance
- Processing deposits and withdrawals
- Delivering customer support services
- Sending promotional communications to which you have consented
- Fulfilling legal and regulatory obligations including AML reporting
bee989 does not sell, rent, or share your personal data with third parties for their independent marketing purposes. Data may be shared with regulated third-party service providers (such as KYC verification partners, payment processors, and game providers) strictly as necessary to deliver the services described in these Terms.
You have the right to request access to, correction of, or deletion of your personal data held by bee989, subject to any legal retention obligations. Requests should be submitted to [email protected]. Please note that deletion requests affecting KYC or AML records may not be fulfilled where retention is required by law.
Section 12
Amendments to These Terms
bee989 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — meaning they affect your rights, obligations, or the core conditions under which you use the platform — bee989 will provide reasonable advance notice via one or more of the following methods:
- A notification banner displayed on the bee989 homepage and login page
- An in-platform notification delivered to your bee989 account dashboard
- An email or SMS message sent to the contact details registered on your account
Minor amendments — such as corrections of typographical errors, clarifications that do not alter the substance of any clause, or updates to reflect changes in applicable law — may be made without prior notice. The date at the top of this page will always reflect when the Terms were last updated.
Your continued use of the bee989 platform following the effective date of any amendment constitutes your unconditional acceptance of the revised Terms. If you do not agree with an amendment, you must cease using the platform and may request account closure in accordance with Section 8 of these Terms.
It is your responsibility to review these Terms & Conditions periodically. bee989 recommends checking this page at least once per month, and particularly before making any significant deposit or placing any high-value wager.
Governing Language: These Terms & Conditions are written and shall be interpreted in English. In the event of any discrepancy between this English version and any translated version that may be made available, the English version shall prevail.
Have Questions About These Terms?
Our support team is available 24/7 to help clarify any aspect of the bee989 Terms & Conditions. You can also explore our FAQ page for quick answers to the most common player questions.